The peak body noted it needed to quickly adapts its policies and procedures to ensure its member met the requirements of the then new family violence information sharing scheme.
We conducted a number of training sessions for the peak body and social housing providers in explaining the complex changes in accessible language and navigating case studies with participants.
The peak body was able to report an increased level of understanding and satisfaction with information levels from its members, and members appreciated the accessible training equipped their various levels of staff which level-appropriate information. Importantly, the training was not disruptive to the key work of the social housing providers and assisted them in fully serving clients experiencing family violence.